Managed WordPress questions
What does Managed WordPress include?
Hostnary manages WordPress updates, plugins, security, backups, uptime and performance monitoring. Analytics, Search Console and basic SEO are part of the current Basic plan. Advanced SEO, GEO, development and WooCommerce operations depend on the selected plan.
Is hosting included?
The service can include hosting selected for your target audience, with US and EU infrastructure options depending on the project. The initial review establishes the appropriate hosting setup and management scope.
Can Hostnary take over an existing WordPress website?
Yes. Hostnary can review an existing WordPress or WooCommerce website, document its technical stack and plan the move into ongoing management. A rebuild is not automatically required; the initial technical review determines the work needed.
Who manages plugins?
Hostnary coordinates plugin installation, configuration and updates while the website is under management. Your team continues to operate content and normal business activity according to its role.
Can I request a new plugin or integration?
Yes. Send the request to Hostnary so compatibility, performance and implementation scope can be reviewed before the change is made. Integration and development capacity depend on your plan.
What is the difference between Managed WordPress and hosting?
Hosting provides the infrastructure where WordPress runs. Managed WordPress adds ongoing responsibility for maintenance, monitoring, configuration and troubleshooting, with further optimization and development depending on the plan.
Does Hostnary manage WooCommerce?
Yes. The Managed WooCommerce plan includes store-focused work such as product and category operations, checkout monitoring, ecommerce analytics and payment, shipping and other integrations within the agreed scope.
Does 24/7 monitoring mean 24/7 support?
No. The 24/7 reference means automated uptime monitoring. It is not a promise of round-the-clock human support or a guaranteed response time. Support arrangements are confirmed as part of the service scope.
Do unused development hours roll over?
No. Managed WP Business includes up to 3 development hours per month and Managed WooCommerce includes up to 5. These hours reserve capacity for that billing month and do not roll over.